Privacy Policy
How we collect, use, and protect your personal information
Introduction
Ionis Idioktisies IKE ("we", "our", "us") operates Stefanos Rock luxury villa and this website. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a booking with us.
Information We Collect
We may collect personal information that you voluntarily provide when making a booking inquiry, signing up for our newsletter, or contacting us. This may include: name, email address, phone number, postal address, payment information, passport/ID details (as required for booking), travel dates and preferences, and special requests or requirements.
How We Use Your Information
We use the information we collect to: process and manage your booking, communicate with you about your stay, send you marketing communications (with your consent), improve our website and services, comply with legal obligations, and prevent fraud.
Legal Basis for Processing (GDPR)
For visitors from the European Economic Area, we process your personal data based on: contractual necessity (to fulfill your booking), legitimate interests (to improve our services and prevent fraud), legal compliance (tax and regulatory requirements), and your consent (for marketing communications).
Data Sharing
We may share your information with: payment processors for secure transactions, booking platforms (e.g., Eviivo) for reservation management, service providers who assist with your stay (e.g., airport transfers), and legal authorities when required by law. We do not sell your personal information to third parties.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. Booking records are typically retained for 7 years for tax and legal purposes.
Your Rights
Under GDPR and applicable data protection laws, you have the right to: access your personal data, correct inaccurate data, request deletion of your data, object to processing, data portability, and withdraw consent. To exercise these rights, please contact us at the details below.
Cookies
Our website uses cookies to enhance your browsing experience. These include essential cookies for website functionality, analytics cookies (Google Analytics) to understand usage, and preference cookies to remember your settings. You can manage cookie preferences through your browser settings.
Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
Contact Us
For questions about this privacy policy or your personal data, contact: Ionis Idioktisies IKE, San Stefanos, 49081, Corfu, Greece. Email: bookings@stefanosrock.com